CS Remote Care

How do you benefit from CS Remote Care?

CS Remote Care helps you reduce costs, simplify management and achieve maximum return on your investments. As we keep your devices running smoothly, you can exclusively focus on your core business.

• Any issues are reported to us immediately.
• We know exactly when something happens.
• We could contact the devices daily to make sure the connection still works. Other suppliers use a one-way system, so how do you know that the messages will get through if you cannot test the link regularly?
• All information is accurate, there are no confusing messages left with our service desk.
• You can get on with running your own business.
• You don't need to report technical faults anymore; the copier does it for you.
• No more need to collect and send counter data.
• No transcription errors with messages being typed from one system to another.
• We have a record of all transactions.
• New services built upon the information that comes with CS Remote Care so that Konica Minolta can deliver a better total service to the customer.
• The system fits within the existing infrastructure; unlike other suppliers there is no need to install local servers etc.
• Fully managed service.